| Question: |
Does Schreuders Sport deliver to individuals, clubs or associations? |
| Answer: |
Unfortunately, we only deliver exclusively to companies in our line of business, such as sport, camping, clothing, cycling and hardware shops, etc. |
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| Question: |
What are the opening hours of Schreuders Sport? |
| Answer: |
Our normal opening hours are: Monday - Friday from 08:00 till 16:30
Our late shopping night is on Thursday, from 19:00 till 21:00 |
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| Question: |
How can I become a client? |
| Answer: |
If you are in the line of business described in the above question, then you can become a client of ours.
We need the following for registration:
Registration by telephone:
- A certificate from your national Chamber of Commerce, i.e. Companies House
- Payment on delivery
Registration upon collection:
- A certificate from your national Chamber of Commerce, i.e. Companies House
- Valid ID (Passport, Driving Licence)
- Immediate payment
For more information, also see "How to become a client". |
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| Question: |
How can I place an order? |
| Answer: |
- If you are a client of ours, you can log into our system and download the orderform. You can then send this form via an email attachment, or print it our and send it by fax.
- If you aren't a client yet, but your business conforms to the guidelines above, then please read "How to become a client".
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| Question: |
Where can I find SSI (maintenance/replacement) parts? |
| Answer: |
- If you are a client of ours or you are in the line of business described above, you can order spare parts providing they are in stock.
- If you are a private person, without exception, we really have to refer you to the shop where you bought the product.
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| Question: |
Where can I direct my complaint? |
| Answer: |
- If you are a client of ours, you can direct your complaints about products to us, however please keep the following regulations in mind:
- Returns below the amount of € 50,- will not be accepted for handling / crediting.
- Returns should always be sent back post-free.
- Returns without any stamps will be refused.
- Returns should always be accompanied by a clear complaint description.
- Products older than 1 year after the invoice date will not be allowed for handling / crediting.
- Settlement of returned goods may only take place after receipt of our credit bill.
- If you are a private person, without exception, we really have to refer you to the shop where you bought the product.
Unfortunately we can not deal with everyone on a personal level.
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| Question: |
Where can I find the price of a certain product? |
| Answer: |
Unfortunately we cannot give you an indication of the consumer price of our products. Seeing as all of our clients have a different pricing policy, and also that we have arranged special offers in certain products, we can't do anything but direct you to our clients, which are spread all throughout the Netherlands.
If you are a client of ours, you can login with your client number and postcode and see our catalogue prices.
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| Question: |
What is a FAQ exactly? |
| Answer: |
FAQ stands for Frequently Asked Questions. Here you'll find the most asked questions over our site, how everything works, etc. |
